Please read these Terms & Conditions carefully before using mon4d's gaming services. By creating an account, you agree to be bound by these terms.
These Terms & Conditions constitute a legally binding agreement between you and mon4d. Please read this document thoroughly. If you do not agree with any provision herein, you must not create an account or use our services. Continued use of mon4d's platform signifies your acceptance of these terms as they may be amended from time to time.
For the purposes of these Terms & Conditions, the following definitions apply:
By registering an Account with mon4d, accessing our Website, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. This agreement also incorporates our Privacy Policy and Responsible Gaming Policy by reference.
mon4d reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Material changes will be communicated via email to your registered address or through prominent notice on the Website. Your continued use of mon4d's Services following any modifications constitutes acceptance of the revised terms. It is your responsibility to review these Terms & Conditions periodically.
If you do not agree with any provision of these Terms & Conditions, whether current or as amended, you must immediately cease using mon4d's Services and may close your Account by contacting customer support.
To register an Account and use mon4d's Services, you must meet the following eligibility criteria:
You must be at least 21 years of age. Online gambling is restricted to adults only. mon4d strictly enforces age verification procedures and reserves the right to request government-issued identification documents (such as KTP, passport, or driver's license) at any time to verify your age. Accounts found to belong to individuals under 21 years of age will be immediately closed, and all Funds forfeited.
You must be a resident of Indonesia and physically located within Indonesian territory when accessing mon4d's Services. You confirm that online gaming is legal in your jurisdiction of residence and that you are not prohibited by any applicable law from participating in online gambling activities. It is your sole responsibility to ensure compliance with all local, regional, and national laws governing online gaming.
You must have the legal capacity to enter into binding agreements. You are not acting on behalf of any third party when using mon4d's Services. You are using your own Funds and are not engaging in money laundering, fraud, or any other illegal activity through your Account.
You may register only one Account per person, household, IP address, and payment method. Multiple Accounts are strictly prohibited. If mon4d identifies duplicate Accounts, we reserve the right to close all such Accounts, void associated bets, and confiscate any Funds or winnings.
To create an Account, you must provide accurate, current, and complete information during the registration process, including your full legal name, date of birth, email address, mobile phone number, and residential address. Providing false or misleading information constitutes a material breach of these Terms & Conditions and may result in immediate Account closure and forfeiture of Funds.
mon4d operates under strict Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. We reserve the right to request identity verification documents at any time, including but not limited to:
Failure to provide requested documentation within 14 days may result in Account suspension or closure. Withdrawals may be withheld pending successful verification.
You are solely responsible for maintaining the confidentiality of your Account login credentials, including username and password. You must not share your Account access with any third party. Any activity conducted through your Account will be deemed to have been authorized by you. You agree to immediately notify mon4d of any unauthorized use of your Account or any other security breach. mon4d will not be liable for any losses resulting from unauthorized Account access due to your failure to maintain adequate security.
You must promptly update your Account information if any details change, including email address, phone number, or residential address. mon4d is not responsible for failed communications or missed notifications due to outdated contact information.
mon4d accepts deposits and processes withdrawals through Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). Minimum deposit amounts and maximum withdrawal limits are clearly displayed in the Cashier section of your Account and may vary by payment method and VIP tier.
All deposits must originate from payment methods registered in your own name. Third-party deposits are strictly prohibited and will be refunded minus processing fees. Deposits are typically credited to your Account balance instantly upon confirmation. mon4d reserves the right to decline deposits from specific payment methods if fraud or suspicious activity is detected.
Withdrawal requests are processed within 15 minutes during business hours (09:00-21:00 WIB) for verified Accounts. First-time withdrawals and withdrawals exceeding Rp 50,000,000 may require additional security verification and processing time up to 24 hours. Withdrawals must be made to a payment method registered in your name that has been used for deposits. Minimum withdrawal amount is Rp 50,000. Daily withdrawal limits apply based on your VIP tier status.
Funds in your Account derived from bonuses are subject to Wagering Requirements before withdrawal eligibility. See Section 6 for complete bonus terms. Attempting to withdraw bonus-restricted Funds prior to meeting Wagering Requirements will result in forfeiture of the bonus amount and any winnings derived from it.
mon4d maintains strict AML policies. Deposits must be wagered at least once before withdrawal eligibility. We reserve the right to conduct enhanced due diligence on large transactions, frequent deposits and withdrawals, or any activity patterns suggesting money laundering. Suspicious transactions may be reported to relevant authorities as required by law.
All bonuses and promotions offered by mon4d are subject to specific terms and conditions displayed at the time of the offer. Unless otherwise stated, bonuses are available only to Players who meet eligibility criteria, including Account verification status, deposit history, and compliance with these Terms & Conditions. Bonuses are limited to one per Player, household, IP address, and payment method.
All bonuses are subject to Wagering Requirements before withdrawal. The specific multiplier (e.g., 30x, 25x, 15x) and eligible games are clearly disclosed in each promotion's terms. Wagering Requirements apply to the bonus amount only unless otherwise specified. For example, a Rp 100,000 bonus with 30x wagering requires Rp 3,000,000 in total wagers before the bonus and associated winnings become withdrawable.
Bonuses are valid for the period specified in the promotion terms (typically 7 to 30 days from activation). Unused bonuses or bonuses with incomplete Wagering Requirements expire at the end of the validity period, and any remaining bonus balance and associated winnings are forfeited.
mon4d reserves the right to withhold bonuses, void winnings, and close Accounts if bonus abuse is detected. Prohibited activities include but are not limited to: creating multiple Accounts to claim bonuses multiple times, coordinated betting with other Players to circumvent Wagering Requirements, betting patterns designed solely to meet wagering without risk, and any other activity deemed by mon4d to constitute abuse of promotional offers.
mon4d reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. In the event of cancellation, Players will be notified and any active bonuses may be forfeited.
All games offered by mon4d use certified Random Number Generator (RNG) software audited by independent testing agencies to ensure fairness and unpredictability. Published Return to Player (RTP) percentages represent long-term statistical averages over millions of game rounds and do not guarantee individual session outcomes.
The following activities are strictly prohibited and constitute material breaches of these Terms & Conditions:
Detection of any prohibited activity will result in immediate Account suspension, investigation, and potential permanent closure with forfeiture of all Funds.
In the event of game malfunction, disconnection, or technical error, mon4d reserves the right to void affected bets and refund stakes. All game results are final unless a technical error is independently verified. mon4d is not liable for losses resulting from internet connectivity issues, device malfunctions, or third-party service interruptions.
For sports betting, all bets are settled according to official results published by governing sports bodies. If an event is postponed or cancelled, bets will be voided unless otherwise specified in specific sport rules. mon4d reserves the right to void bets placed after an event has started or if incorrect odds were displayed due to human or technical error.
mon4d is committed to promoting responsible gaming practices and providing tools to help Players maintain control over their gambling activities. We strongly encourage all Players to gamble responsibly, viewing gaming as entertainment rather than a source of income.
Players may activate self-exclusion for periods ranging from 24 hours to permanent closure by contacting customer support. During self-exclusion, Account access is blocked, deposits are disabled, and promotional communications cease. Reactivation requires completion of the chosen exclusion period and confirmation with support staff.
Players may set daily, weekly, or monthly deposit limits and loss limits through their Account settings. Limit increases require a 24-hour waiting period, while decreases take effect immediately.
If you experience any of the following, please seek help immediately:
For assistance, please visit our Responsible Gaming page or contact our support team 24/7.
mon4d strives to maintain continuous service availability but does not guarantee uninterrupted access. We reserve the right to suspend Services temporarily for maintenance, security updates, or technical issues. mon4d is not liable for losses resulting from service interruptions beyond our reasonable control.
mon4d's Services are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that Services will be error-free, secure, or free from viruses or other harmful components. Players assume all risks associated with using our Services.
To the maximum extent permitted by applicable law, mon4d, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Services, including but not limited to loss of profits, data, or business opportunities. Our total liability to you for any claims shall not exceed the total amount deposited into your Account during the six months preceding the claim.
You agree to indemnify and hold harmless mon4d and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your breach of these Terms & Conditions, violation of applicable laws, or infringement of third-party rights through your use of Services.
Players may request Account closure at any time by contacting customer support. Upon closure, all pending bets will be settled, Wagering Requirements completed or forfeited, and remaining withdrawable balance returned via the Player's registered payment method. Closed Accounts cannot be reopened.
mon4d reserves the right to suspend or terminate Accounts immediately without prior notice if:
Upon termination, your right to access Services ceases immediately. mon4d reserves the right to withhold and forfeit any Funds in terminated Accounts where breach of Terms & Conditions is established. However, if termination is initiated by mon4d without cause or due to administrative reasons, your withdrawable balance will be returned.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where mon4d holds its gaming license, without regard to conflict of law principles.
In the event of any dispute arising from these Terms & Conditions or your use of mon4d's Services, you agree to first contact our customer support team to seek an amicable resolution. If the dispute cannot be resolved informally within 30 days, either party may pursue binding arbitration in accordance with the rules of the arbitration body specified in our gaming license.
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
If you have questions about these Terms & Conditions or require assistance with your Account, please contact mon4d's customer support team:
Our support team operates 24 hours a day, 7 days a week with Indonesian-speaking agents ready to assist you.
All games use certified RNG software audited by independent agencies to ensure complete fairness and randomness.
Strict 21+ enforcement with mandatory identity verification to protect minors from gambling activities.
Bank-grade encryption and PCI-DSS certified payment processing protect your financial information.
Clear bonus conditions, wagering requirements, and withdrawal policies with no hidden fees or surprise terms.
Our support team is available 24/7 to clarify any aspect of these Terms & Conditions and assist with your Account.